Knowledgebase

1. There are no refunds. Once your account is created, the credits are applied and cannot be...

Introducing our revolutionary TVHub IPTV Box – yours absolutely free! Preloaded with exclusive...

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If you are using a set-top box such as MAG or AVOV and have just set up your device with our...

Sometimes you may experience buffering due to low internet speed or high internet traffic....

If while you are watching a channel the service appears to have paused, simply select and open...

Has the device, that has our software installed, got the latest updates and firmware....

Managing Your IPTV Account Watch the video below to learn how to manage your IPTV account. In...

You can go to the Client portal and download the updated M3U Playlist M3u Playlist URL :...

We stream a huge amount of data to you, and your Router should be rebooted at least once per...

We can not promise all channels are working properly due to your Internet speed and other tech...

Refresh you app. If this has not worked… Turn ALL POWER off your TV and unplug your Router...

Because of decoder setting problem, some channels are only having sound without images/video,...

We have a few questions that may help you solve the problem: Did you give us the correct MAC...

We are compatible with:Mag Boxes (250, 254, etc)Dreamlink (T1, T1+, etc), Andriod Devices,...

guaranteed you 99.9% availability/uptime over the course of a year. We strive to provide you a...

First, please check your network connection, reboot your router and device, and then try again....