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Terms & Conditions
Terms & Conditions
1. Refund Policy
All sales are final. Once your account is created and...
1 Year IPTV Plan with Free TV Hub Android Box
Free TVHub Android Box with 1-Year Plan
Get a free TVHub IPTV Box with our 1-year subscription...
Adult Passcode
Adult Content Passcode
If your app requires a passcode to access restricted content, try one of...
All channels are blank
All Channels Are Blank
If all channels appear blank or fail to load, try the following steps:...
Buffering on Channels
Buffering on Channels
Buffering is most commonly caused by network issues on your end. Here's how...
Channel Issues
Channel Freezing or Pausing
If a channel appears frozen or paused during playback, this is...
Device Issues
Device Troubleshooting
If you're experiencing issues with your streaming device, run through this...
IPTV Account Management
IPTV Account Management
Manage your IPTV account directly from the Client Area. Here's what you...
My M3U playlist is out-dated, can you update it?
Updating Your M3U Playlist
Your M3U playlist URL is always up to date and does not need to be...
Router
Router Maintenance
Your router handles a significant amount of streaming data. Regular...
Several channels are not working/blank screen, why?
Some Channels Not Working
Occasionally, individual channels may experience temporary outages due...
Smart TV/Smart IPTV app
Smart TV / Smart IPTV App Troubleshooting
If IPTV has stopped working on your Smart TV, follow...
Some channels are only displaying either sound or video not both, how to fix?
Channels Playing Sound Only (No Video)
If some channels are playing audio but no video, this is...
Troubleshooting MAG
Troubleshooting MAG Devices
If your MAG box is not working correctly, work through the following...
What devices is your service compatible with?
Compatible Devices
Our service works with a wide range of devices and applications:
Device...
Why are my channels not working?
Why Are My Channels Not Working?
We guarantee 99.9% uptime across our service. If channels are...
Why has TV / IPTV stopped working?
IPTV Has Stopped Working
If your IPTV service suddenly stops working, follow these...
