Card security code failed
Please note that an incorrect card security code could cause payment failure. Card security code is the short numeric code on the back of your credit card. Please verify that you have entered the correct card security code and try again.
Insufficient funds
If you meet the insufficient funds error log when you make payment by credit card, please make sure that you have sufficient funds in your account and that payment for your order does not exceed your credit limit.
The 3-D security code failed
Please make sure that:
1. Your credit card should be authorized by your credit card issuer to make an online payment by activating 3-D Security Code.
2. Your credit card has activated 3-D security code. If you have not activated 3-D Security Code, please contact your card issuer with this issue.
The 3-D Security Code for Visa is called Verified by Visa (VBV) and for Master Card is called MasterCard Secure Code.
Verification failed
If your order has been closed for security reason, your payment will not be deducted by us. However, some banks would hold this payment in this situation. Usually the bank will reserve the payment for up to 7 business days before releasing back to the card holder. If you have any concern about your payment, please check with your credit card company for details.
